Sales Supervisor (Italian-speaking) - On-site HT05 at Concentrix

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Job Description

Experience the power of a game-changing career

Are you a natural leader with a passion for sales, customer experience and team development? Do you enjoy driving results, building strong relationships and helping teams reach their full potential?

At Concentrix, we are looking for a Sales Supervisor to lead and develop a sales team supporting the Italian market, driving business growth, revenue generation and customer satisfaction.

In this role, you will manage team performance, identify opportunities to maximise revenue and build strong relationships with internal and external stakeholders. You'll play a key role in developing sales strategies, supporting your team and ensuring business objectives are achieved.

What you will do in this role

- Lead and develop the sales team: Drive team performance and ensure weekly, monthly and quarterly sales targets are achieved. Conduct regular performance reviews and coaching sessions, and support employee development.

- Drive sales performance and business growth: Monitor sales activities, productivity and customer experience metrics to identify opportunities and maximise revenue through renewals, upselling and account expansion.

- Manage forecasting and reporting: Oversee sales forecasts, monitor business performance and ensure CRM data is accurate and up to date.

- Build strong client relationships: Maintain regular communication with internal and external stakeholders, acting as a point of escalation and ensuring customer expectations are consistently met.

- Support sales strategy and continuous improvement: Analyse market trends, customer feedback and performance data to identify opportunities and improve sales results.

- Coordinate sales initiatives: Manage team incentives and collaborate with internal teams and business partners to achieve shared objectives.

Your qualifications

- Native-level Italian is essential, as you will be supporting the Italian market.

- 3+ years of proven experience in sales, preferably in a team leadership or supervisory role.

- A strong passion for customer experience, sales performance and achieving business results.

- Experience in sales operations, strategy development and revenue growth.

- Excellent coaching and people-management skills, with the ability to motivate and develop a team.

- Experience maximising revenue through sales strategies, upselling and account expansion.

- Experience working with Salesforce or similar CRM platforms.

- Strong analytical, problem-solving and decision-making skills.

- Excellent communication and stakeholder-management skills.

- A proactive, results-driven mindset and the ability to adapt to a fast-paced environment.

What’s in it for you  

- Full-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00
- Salary 27.000 euros gross/year + up to8.000 euros gross/year in bonus  
- Central location in Barcelona  
- Bring-a-friend (referral) bonus opportunities  
- Full paid training on the company and the project you'll be working on  
- Career development programs, specialized courses  
 

Experience the best version of you!  

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1774531

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